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History of Bay State Strategic Solutions

In 2007 Founder and CEO, Pete Scahill, was engaged by a global company to lead a total organizational transformation post acquisition from a foreign entity. Pete was able to uncover years of internal operational processes that needed to be re-engineered along with Policies, Practices, and Standards to achieve expectations and revenue growth of both companies' corporate goals. This included operational Process re-engineering, Six Sigma implementation, technology upgrades, departmental reorganization, resource alignment & upskilling, Executive transparency and a cultural transformation.

Once the transformation was completed in 2009, the company saw a 20% decrease in resource waste, a solid increase in global customer satisfaction (17%), strong employee retention, and sales revenue increase of 20% year over year.

Since 2007 Pete and his partners have worked with local and national companies on a variety of Operational Challenges, Including but not limited to:  

  • Downsizing

  • Reorganizations for all reasons

  • Scaling up to meet market condition

  • Technology Selection & Implementation

  • Solution Design & execution

  • Crisis management

  • On & Offshore Staffing Strategies 

  • Vendor selection, negotiation & management​

  • Customer retention/acquisition strategies 

  • Easing rapid growth pains

  • Organization-wide culture changes 

  • Process & continuous improvement implementations

  • Full organization turnarounds & transformations

  • Strategy development from idea through inception




  • 25 Years Business Operations

  • 20 years Business Reorganization

  • 15 years Business Transformation

  • 5 Companies Started and exited

  • Offshore Team Augmentation

  • Corporate Strategy 

  • Product Management

  • Software Quality Assurance

  • Business Analysis

  • Team Building & Management

Highly Experienced In:

  • Coaching teams at all levels

  • Continuous Improvement​

  • Human Capital Management 

  • Quality Program Management

  • Project Management

  • Organization Turnarounds

  • Start-up scaling

  • Customer Success

  • Post Acquisition operations 

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