History of Bay State Strategic Solutions

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In 2007 Founder and CEO, Pete Scahill, was engaged by a global company to lead a total organizational transformation post acquisition from a foreign entity. Pete was able to uncover years of internal operational processes that needed to be re-engineered along with Policies, Practices, and Standards to achieve expectations and revenue growth of both companies' corporate goals. This included operational Process re-engineering, Six Sigma implementation, technology upgrades, departmental reorganization, resource alignment & upskilling, Executive transparency and a cultural transformation.

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Once the transformation was completed in 2009, the company saw a 20% decrease in resource waste, a solid increase in global customer satisfaction (17%), strong employee retention, and sales revenue increase of 20% year over year.

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Since 2007 Pete and his partners have worked with local and national companies on a variety of Operational Challenges, Including but not limited to:  

• Downsizing

• Reorganizations for all reasons

• Scaling up to meet market condition

• Technology Selection & Implementation

• Solution Design & execution

• Crisis management

• On & Offshore Staffing Strategies 

• Vendor selection, negotiation & management​

• Customer retention/acquisition strategies 

• Easing rapid growth pains

• Organization-wide culture changes 

• Process & continuous improvement implementations

• Full organization turnarounds & transformations

• Strategy development from idea through inception